Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Yes! we provide 1 year warranty for all our 3D printers apart from wear and tear parts, please read the warranty/maintenance policy for more information

In a nutshell, all the parts that aren't subject to wear and tear, such as mainboards, display screens, fans, spool holders, etc.

Nozzles, PTFE, extruder gears for example are not eligible for warranty since they are wear and tear parts, just like car tires

We at CrealityUAE always align ourselves with our clients' interests, we will always do our best to save our clients as much hassle and expenses possible

Manpower is not included in the warranty, we charge per hour and our rates are fair and minimal, please note that our average time spend is 1-2 hours per machine, might be more or less depending on the situation, kindly check our maintenance and manpower charges from this page

It really depends! our average lead time is 2-4 days, however, if the parts are unavailable and we need to source them from Creality, it would take longer depending on how long the shipping takes and the part's availability at the OEM

You don't have to lift a finger! our courier can pick up the machine and bring it to our service center, only downside is the added time since the courier will deliver the machine one day after pick-up (or 3-4 business days if the your location is remote), however, kindly pack the machine well and securely as we cannot be responsible for damages in case of insecure packing, please refer to this page to book a ticket

You can use this link which takes you to a shop-the-look page to make it easier to identify compatible parts

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.